Bbc

[Carolyn6]

Can someone help me please. I know a lot of answers ref BBC Iplayer or BBC channels have been answered. 

But mine is different: 

Downstairs SkyQ - I can watch all BBC Channels & BBC IPlayer

Upstairs SkyQ mini box linked to main box. I can watch BBC Channels but NOT BBC Iplayer. 

I don't need to use SkyGo with having the two boxes but my sons do through their Xbox and PlayStation and they have no issues 

When I go to BBC Iplayer on upstairs mini box it's telling me to i can only log in on a iPhone or Android, laptop or tablet. 

I pay full subscription to Sky to have everything through both boxes so why can't I get the BBC Iplayer upstairs? 

desperately need help as I love going to bed to watch tv while he's watching the footie downstairs. 

thanks 

carolyn 

[xenon81]

What exactly appears on screen when you try to access iPlayer on your mini box?

You have to sign in to use iPlayer on a TV, using a phone, tablet, pc/laptop etc, it might just be asking you to do that.

[Carolyn6]

I go on Sky then to Apps then to BBC Iplayer. It then takes me into BBC Iplayer. Then the screen says sign in from a mobile or computer. So I click on that. Then it says sign in using your mobile or computer again puts go to bbc.com/tvcode which I do then enter the code on the tv which I do. 

Then nothing happens on my TV  I sign off it as it says go back in as it says it needs time to refresh itself 

[Carolyn6]

All sorted thanks 

[Invisiblename]

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@Carolyn6 wrote:

All sorted thanks 

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Would you like to say how?

[Carolyn6 · Accepted solution]

When I did what I was supposed to do as above for some reason it wouldn't update itself on my iPhone 12. So I got my laptop out and followed the instructions on there and it worked. 

I used the address bar on my laptop whereas my mobile only allowed via Google search. 

So I am as happy as a pig 🐖 rolling (removed)

It's now working however today I'm subjected to god knows how many day time football matches and a bit too early for bed. 

So I'm happily baking in the kitchen ☺️

Moderator note: Removed inappropriate language