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Discussion topic: No sound from box to TV

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This message was authored by Dph101 This message was authored by: Dph101

No sound from box to TV

I have no sound from sky box to TV

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This message was authored by oldfella This message was authored by: oldfella

Re: No sound from box to TV

Posted by a Superuser, not a Sky employee. Find out more

@Dph101 wrote:

I have no sound from sky box to TV


Hi @Dph101 

Have you tried rebooting your Q box ?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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