Battery cover loose

[Tuft1]

Sky Q remote cover loose and slips down!

[nigea99]

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@Tuft1 wrote:

Sky Q remote cover loose and slips down!

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hi @Tuft1 

I think the remotes are prone to this.

Personally I just suggest using some tape (black insulation tape may be better than sellotape) to hold it in place

[Daniel0210]

@Tuft1 

I've had 3x Sky Q remotes for 6 years and they are fine so are quite sturdy. 

If you follow this link it should eventually send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

Failing that the quickest option is some sellotape on it. 

[Tuft1]

Thanks, followed the links and a new one is coming soon.

it was just the looseness of the the battery cover which was annoying me!

[Tuft1 · Accepted solution]

hi just to say thanks again just an addition to my post there is no charge. It is free which is marvellous. Thank you.