Bakhshi

[Mehdi3]

Hello, my name is mehdi Bakhshi we order new packages of sky tv&bord band the tracking number was 0z298214860GB

I called your company this morning regarding the package we ordered! I was told that the driver had delivered the package and uploaded a photo. However, it is unclear to which number or unit it was delivered—there is only a single image without any further information!

We even visited three Royal Mail locations, and all of them said the package was not there. 😔

Tomorrow, an engineer is supposed to come to check our internet connection, but we have yet to receive any package from Sky!

I was told that if we haven’t received it, we should inform you so that it can be sent again

[PandJ2020]

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@Mehdi3 wrote:

I was told that if we haven’t received it, we should inform you so that it can be sent again

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You are informing other customers here and not Sky...

[Invisiblename]

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@Mehdi3 wrote:

Hello, my name is mehdi Bakhshi we order new packages of sky tv&bord band the tracking number was 0z298214860GB

I called your company this morning regarding the package we ordered! I was told that the driver had delivered the package and uploaded a photo. However, it is unclear to which number or unit it was delivered—there is only a single image without any further information!

We even visited three Royal Mail locations, and all of them said the package was not there. 😔

Tomorrow, an engineer is supposed to come to check our internet connection, but we have yet to receive any package from Sky!

I was told that if we haven’t received it, we should inform you so that it can be sent again

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You're not talking to Sky, this is a 'user helps user' forum.  You'll need to phone Sky, but it will be too late tonight.

[Mehdi3]

I need new delivery packages!! Plz

[PandJ2020]

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@Mehdi3 wrote:

I need new delivery packages!! Plz

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Did you read the replies?  We're other customers and cannot do that.

[Laing1]

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@Mehdi3 wrote:

Hello, my name is mehdi Bakhshi we order new packages of sky tv&bord band the tracking number was 0z298214860GB

I called your company this morning regarding the package we ordered! I was told that the driver had delivered the package and uploaded a photo. However, it is unclear to which number or unit it was delivered—there is only a single image without any further information!

We even visited three Royal Mail locations, and all of them said the package was not there. 😔

Tomorrow, an engineer is supposed to come to check our internet connection, but we have yet to receive any package from Sky!

I was told that if we haven’t received it, we should inform you so that it can be sent again

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@Mehdi3 as others have said 

Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag