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Discussion topic: Bad signal

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This message was authored by: SKY1992bf

Message posted on ‎18 Jun 2023 08:02 PM

Re: Bad signal

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@Daniel0210 wrote:

@sophiesdad1 

I lost signal at about 1840hrs during a heavy downpour. I was expecting it. I have always expected interference or no satellite signal message during very heavy rain, high winds or snow on the LNB. It's one of those things I'm afraid. Luckily it only lasted about a minute and hasn't affected my F1 viewing (so far 😂). 

@Daniel0210 same here (I think we're both in the midlands) in fact mine has gone off at least three times during storms in the last couple of weeks which is to be expected 


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This message was authored by: leedsutdmot

Message posted on ‎18 Jun 2023 08:18 PM

Re: Bad signal

Why would you need to realign your dish when Sky installed it in its optimum position? 

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This message was authored by: GD1

Message posted on ‎18 Jun 2023 08:38 PM

Re: Bad signal

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@leedsutdmot  Over time dishes can move slightly due to high winds etc.  Not enough to see with the naked eye but enough to be off beam with a cluster of satellites.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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