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Discussion topic: BLANK SCREEN

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This message was authored by: MP321

Message posted on ‎17 Sep 2025 06:46 PM

BLANK SCREEN

My screen went blank approximately 2pm today but according to my  account everything is running normally,  what's happening? 

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This message was authored by: MightyQuinn

Message posted on ‎17 Sep 2025 06:51 PM - last edited: ‎17 Sep 2025 06:54 PM

Re: BLANK SCREEN

Posted by a Superuser, not a Sky employee. Find out more

Hi @MP321   Is your TV on the correct HDMI input? Have you tried a power recycle of the Sky Q box (turn it off at the plug, wait 30 seconds, and then switch it back on)?

Welcome to the Sky Community

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Message posted on ‎17 Sep 2025 07:01 PM

Re: BLANK SCREEN

Yes I've tried it.  Can't watch any recordings or the apps. 

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Message posted on ‎17 Sep 2025 07:43 PM

Re: BLANK SCREEN

Posted by a Superuser, not a Sky employee. Find out more

But is live TV working?

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