Discussion topic: BBC text
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Message posted on 08 Dec 2023 08:11 AM
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BBC text
Just upgraded to SkyQ and being unable to access bbc text I searched for answers to discover thst other customers have same problem and it appears thst on SkyQ this is now lost forever . If I had known beforehand I would never have made the change . I would suggest Sky announce this generally to prevent other new customers from losing this valuable service
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Message posted on 08 Dec 2023 08:30 AM - last edited: 08 Dec 2023 08:31 AM
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Re: BBC text
@Denis3 wrote:
Just upgraded to SkyQ and being unable to access bbc text I searched for answers to discover thst other customers have same problem and it appears thst on SkyQ this is now lost forever . If I had known beforehand I would never have made the change . I would suggest Sky announce this generally to prevent other new customers from losing this valuable service
hi @Denis3
Sorry you have found this out the hard way but thank you for raising.
SKY does not list functions from the SKY HD system that have not been implemented on SKY Q but I have made some notes to try to help people consider the switch.
I admit I had forgotten about this service (that I, personally, never used) but I have now added a mention at the end of my separate Switching notes discussion (unfortunately I can't add to the opening notes as we can't edit older posts)
Message posted on 08 Dec 2023 08:37 AM
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Re: BBC text
Thankyou Nigel 99. I note that you have never used BBC text but older users (72) like myself found it an easy to access and quick way to get all news/ local news/ weather etc in a format which was there at touch of a button in written format
Message posted on 08 Dec 2023 08:39 AM
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Re: BBC text
@Denis3 wrote:
Just upgraded to SkyQ and being unable to access bbc text I searched for answers to discover thst other customers have same problem and it appears thst on SkyQ this is now lost forever . If I had known beforehand I would never have made the change . I would suggest Sky announce this generally to prevent other new customers from losing this valuable service
Hi @Denis3 click on the link Here for further reading on the BBC red button service.
I used to have superpowers… But a therapist took them away.
Message posted on 08 Dec 2023 08:41 AM - last edited: 08 Dec 2023 08:42 AM
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Re: BBC text
@Denis3 wrote:
Thankyou Nigel 99. I note that you have never used BBC text but older users (72) like myself found it an easy to access and quick way to get all news/ local news/ weather etc in a format which was there at touch of a button in written format
@Denis3 I am actually only a few years behind you but had a Prestel adapter ( The BT equivalent rather than a Ceefax only) for my BBC micro many, many years ago !
(My reference to BBC Text was via SKY)
Message posted on 08 Dec 2023 10:16 AM - last edited: 08 Dec 2023 10:33 AM
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Re: BBC text
As I posted in that other thread, the current 'interactive service' from the BBC on Q is what the BBC wanted to roll-out on every platform back in early 2020 until they were forced to suspend and then halt this move as the result of significant protest and the threat of challenges under accessibility legislation: Q had one of the first implementations of the new version which replaced 'Red Button text' applied through a firmware update prior to 29th Jan 2020 and was never reverted, for reasons known only to Sky and the Beeb.
https://www.bbc.co.uk/blogs/aboutthebbc/entries/60e6c823-46da-47c8-85ce-634f4be28480
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 08 Dec 2023 11:03 AM
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Re: BBC text
Never let anyone tell you you're too old to learn new tricks 🙂
Message posted on 09 Dec 2023 11:30 PM
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Re: BBC text
Thank you to those other customers who have revealed to me similar experiences about non availability of bbc text on sky Q.
The choice appears simple if you want to keep bbc text viz don't upgrade . I have downloaded the bbc app for news but it is not comparable to the service I have lost which have relied on for many years. Goodby old friend
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