Apps have disappeared

[Gavin+Faulkner]

All my Sky Q apps have disappeared after receiving new sky q box and viewing card. 'Peacock' is the only app listing. 

[Laing1 · Accepted solution]

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@Gavin+Faulkner wrote:

All my Sky Q apps have disappeared after receiving new sky q box and viewing card. 'Peacock' is the only app listing. 

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@Gavin+Faulkner you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

[Gavin+Faulkner]

All sorted @Laing1 . Thank you. 

[Laing1]

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@Gavin+Faulkner wrote:

All sorted @Laing1 . Thank you. 

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@Gavin+Faulkner glad its all sorted for you 

[LeeM26]

I have the same issue but literally tried everything recommended and sky are sending out an engineer. However I have seen another post where it was sorted by Sky looking at the signals being sent to the viewing card. Are there any Sky employees who can look at this? I feel the engineer is going to be a waste of time as it is clearly an issue at the signal/subscription end.