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Discussion topic: Already returned Sky Q Box but received another return box

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This message was authored by KelseyD1 This message was authored by: KelseyD1

Already returned Sky Q Box but received another return box

I'm a bit confused as I've already returned my Sky Q box. I have an email which confirms that Sky recognised I had returned it but today I've had a pack posted to me today asking me to return the Sky Q box. I don't want to have any extra charges so I'm confused, I haven't received an email that confirms it reached sky but definitely one that it was posted and on its way to them and no other information.