TNT sports 2 and TNT sports 2 HD have showed no signal for over a week

[LP73]

We can watch the channels via sky go but the tv channels show no satellite signal 

[Tom-W19]

Hi @LP73 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Thanks for chatting to us @LP73 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[JRobz]

I had Sky Q installed today, and I can not view two specific channels - TNT Sports 2 HD, and TNT Sports 4 HD.

The reason given 'channel is currently affected by problem with you satelite signal'. 

I do not understand as TNT Sports 1 HD + TNT Sports Ultimate is working as well as every other channel in my package. It is only those two channels that display this message. Can anyone help?

[Mr+Flibbles+86]

Hi there @JRobz , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @JRobz . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[RS44]

I have exactly this problem. No satellite signal for TNT Sports channels, while all other Sports channels are fine so I doubt it can be a dis algnment issue. Have been on phone to Sky several times but they affor no explanation. Meanwhile only was I can watch TNT Sports channels is via Diacovery Plus app.

[Raider999]

@RS44 it is highly likely that your dish is slightly out of line. Some channels are more susceptible to slight misalignment than others. TNT Sports channels do seem to be the worst.