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Discussion topic: All menu services blocked

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This message was authored by Simon2411 This message was authored by: Simon2411

All menu services blocked

Hello.  
On my Sky Q menu.  Suddenly all the options are not accessible, with the exception of the TV Guide. There is a message saying that 'This Service is not covered by my subscription' but it was working before.  

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: All menu services blocked

Posted by a Superuser, not a Sky employee. Find out more

@Simon2411 wrote:

Hello.  
On my Sky Q menu.  Suddenly all the options are not accessible, with the exception of the TV Guide. There is a message saying that 'This Service is not covered by my subscription' but it was working before.  


Hi @Simon2411 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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