0

Discussion topic: My upstairs sky Q keeps disconnecting from the Wi-Fi

Reply
This message was authored by Robmellors This message was authored by: Robmellors

My upstairs sky Q keeps disconnecting from the Wi-Fi

My sky Q box keeps disconnecting from the Wi-Fi 

Reply

All Replies

This message was authored by Quoman7 This message was authored by: Quoman7

Re: My upstairs sky Q keeps disconnecting from the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Robmellors wrote:

My sky Q box keeps disconnecting from the Wi-Fi 


Hi @Robmellors Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion