06 May 2024 03:21 PM
The second Q Box is stuck in standby
06 May 2024 03:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@PaulSimpson wrote:
The second Q Box is stuck in standby
Hi @PaulSimpson
Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
06 May 2024 03:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@PaulSimpson wrote:
The second Q Box is stuck in standby
Hi @PaulSimpson
Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
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