This discussion topic has been answered Discussion topic: Activate Disney+ through Sky account
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Message posted on 11 Jul 2026 03:05 PM
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Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change.
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Message posted on 11 Jul 2026 03:26 PM
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@Sarah673 wrote:
Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change.
@Sarah673 Have you tried following the instructions in the link below
https://www.sky.com/help/articles/existing-or-new-disneyplus
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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Message posted on 11 Jul 2026 03:26 PM
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@Sarah673 wrote:
Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change.
@Sarah673 Have you tried following the instructions in the link below
https://www.sky.com/help/articles/existing-or-new-disneyplus
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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- Mark Topic as New
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