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This message was authored by: Sarah673

Activate Disney+ through Sky account

Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change. 


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This message was authored by: Laing1 Answer

Re: Activate Disney+ through Sky account

Posted by a Superuser, not a Sky employee. Find out more

@Sarah673 wrote:

Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change. 


@Sarah673 Have you tried following the instructions in the link below

 

https://www.sky.com/help/articles/existing-or-new-disneyplus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: Laing1 Answer

Re: Activate Disney+ through Sky account

Posted by a Superuser, not a Sky employee. Find out more

@Sarah673 wrote:

Disney+ basic is supposed to be included in my package but I am unable to log in. Only route goes to Disney which asks for a subscription but this should be included in my Sky account. Have tried refreshing apps as advised by sky but no change. 


@Sarah673 Have you tried following the instructions in the link below

 

https://www.sky.com/help/articles/existing-or-new-disneyplus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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