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Discussion topic: TV viewing card

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This message was authored by: TheFlask

Message posted on ‎11 Jul 2026 11:26 AM

TV viewing card

It is asking me to insert viewing card which has been in the box for years 

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Avatar for Laing1
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Superuser
This message was authored by: Laing1

Message posted on ‎11 Jul 2026 02:22 PM - last edited: ‎11 Jul 2026 02:23 PM

Re: TV viewing card

Posted by a Superuser, not a Sky employee. Find out more
@TheFlask wrote:

It is asking me to insert viewing card which has been in the box for years 

@TheFlask try taking the card out give the chip a wipe with a soft cloth and reinsert the card


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: ozsat

Message posted on ‎11 Jul 2026 03:00 PM

Re: TV viewing card

Posted by a Superuser, not a Sky employee. Find out more

There do actually move slightly due to temperature change - so following the above advice should work.

 

@TheFlask wrote:

It is asking me to insert viewing card which has been in the box for years 

 

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

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