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Discussion topic: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

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This message was authored by PaddyMcginty This message was authored by: PaddyMcginty

Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

I want to revert to the pre Sky Q system, but the engineer who came and installed Sky Q took away the part that went in the  centre of the dish (which belonged to me).

The whole Sky Q set up is pants and I am looking at going down the freeview route. (No wonder  Sky Q was free).

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

Posted by a Superuser, not a Sky employee. Find out more

You cannot revert back to your old system it is obsolete hence the reason you got a free "upgrade"

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

Posted by a Superuser, not a Sky employee. Find out more

The freesat 4k boxes are compatible with the LNB.

I am just another Sky customer and my views are my own
This message was authored by nigea99 This message was authored by: nigea99

Re: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

Posted by a Superuser, not a Sky employee. Find out more

@PaddyMcginty wrote:

I want to revert to the pre Sky Q system, but the engineer who came and installed Sky Q took away the part that went in the  centre of the dish (which belonged to me).

The whole Sky Q set up is pants and I am looking at going down the freeview route. (No wonder  Sky Q was free).


hi @PaddyMcginty 

 

Unfortunately, as I think you may have gathered SKY won;t let you revert back to SKY HD - although they mey let you cancel without penalty.

 

I have not heard of anyway managing to get their Old LNB back but even if you did SKY are extremely unlikely to install it. 

 

If you want to go down the Freesat route you may be better in the long run to get a Freesat 4K box which will work with the new Wideband LNB that SKY Q uses

 

(It is a shame that you did not see some notes I have made for people considering switching from SKY +/HD to SKY Q    SKY +/HD to SKY Q  befor taking SKY up on the offer to switch)

 

This message was authored by Chodley This message was authored by: Chodley

Re: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

Posted by a Superuser, not a Sky employee. Find out more

It's not objectively "pants", it's just different. It's better in a lot of ways but the menu is definitely overly complex

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Accepted Sky Q free offer. Hate it. I want to go back to what I had before.

Posted by a Superuser, not a Sky employee. Find out more

@Chodley wrote:

It's not objectively "pants", it's just different. It's better in a lot of ways but the menu is definitely overly complex


It's marmite... but it's amazing how many people have such a strong opinion.

I am just another Sky customer and my views are my own
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