0

Discussion topic: Have set up my new Skyq box but no apps are showing on the app screen

Reply
This message was authored by: CMHills

Have set up my new Skyq box but no apps are showing on the app screen

I have set up a replacement SkyQ box as per the on screen instructions and everything is working except that there are no apps showing on the app screen 

Reply

All Replies

This message was authored by: Chodley

Re: Have set up my new Skyq box but no apps are showing on the app screen

Posted by a Superuser, not a Sky employee. Find out more

Patience padawan, they will appear

This message was authored by: nigea99

Re: Have set up my new Skyq box but no apps are showing on the app screen

Posted by a Superuser, not a Sky employee. Find out more

@CMHills wrote:

I have set up a replacement SkyQ box as per the on screen instructions and everything is working except that there are no apps showing on the app screen 


Chances are that the software & apps are not fully up to date :

To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

 

edit - note the step included to refresh the apps may take a while before the apps get refreshed

Reply