A new software update has flashed up on screen and it won’t allow me to accept it? Any ideas?

[Alastairfergus]

A new software update has come up on my screen and I am not able to accept it

[nigea99]

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@Alastairfergus wrote:

A new software update has come up on my screen and I am not able to accept it

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hi @Alastairfergus 

This will be the TVs firmware and needs your TV remote to accept it etc.