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Discussion topic: 4th Skyq control

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This message was authored by: Hartley13

Message posted on ‎21 Sep 2024 03:35 PM

4th Skyq control

I've just sent for my 4th Q control, as 3 old ones have literally fallen apart.  The latest one after only a few months and the one before that one seperated into two and the buttons stopped working.  Anyone else finding the controls are breaking, or is it just me?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Sep 2024 03:46 PM

Re: 4th Skyq control

Posted by a Superuser, not a Sky employee. Find out more

@Hartley13 

We've had the original Sky Q remote and original mini box remote since Nov 2019 and (touch wood) no issues and in perfect condition. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Hartley13

Message posted on ‎21 Sep 2024 03:56 PM

Re: 4th Skyq control

Wow that's amazing. Prior to Q I had one remote only, but the q ones just fall apart on me and I'm really careful.

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This message was authored by: Laing1

Message posted on ‎21 Sep 2024 04:25 PM

Re: 4th Skyq control

Posted by a Superuser, not a Sky employee. Find out more
@Hartley13 wrote:

I've just sent for my 4th Q control, as 3 old ones have literally fallen apart.  The latest one after only a few months and the one before that one seperated into two and the buttons stopped working.  Anyone else finding the controls are breaking, or is it just me?

@Hartley13 I still have the original touch remote from 2016 and the 2nd version from 2017 as well as the 3 non bluetooth remotes i got in 2016 and all working fine 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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