2nd multi room box not working

[JJ556]

My 2nd multi room box is not working,  it shows the red light but will not switch on, we have tried reactivating it , but still will not work

[oldfella]

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@JJ556 wrote:

My 2nd multi room box is not working,  it shows the red light but will not switch on, we have tried reactivating it , but still will not work

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Hi @JJ556 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

[JJ556]

Thank you we are trying to reset it now, how can we find our security code?

[JJ556]

Thank you, everything is back up and running

[BeamerRos]

This worked for us too. Thank you.