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Discussion topic: Intermittent sound loss on Mini

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This message was authored by Robert521 This message was authored by: Robert521

Intermittent sound loss on Mini

Ive got a sky Q main box and had one sky mini for 3 years - no issues, both in the same place. 
for the last 2 weeks (ish) the sound on the mini drops (all channels and recordings) this occures approx every 15-20 mins, the no sound last either 10secs to 2 mins. 
ive noticed its like someone has pressed mute, if i mess with volume control up/down then this will bring to sound back - ive chnaged batteries in control, no chnage. 
is it worth rebooting the main Q box with the hidden reset- as i cant understand how this can solve the issue with the mini

thanks all 👍