Discussion topic: skyp protect app not showing anyone approaching at night
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Message posted on 28 Mar 2024 07:26 PM
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skyp protect app not showing anyone approaching at night
How do i change the setting in the app to let me know who is approaching during the night I know I have milk being delivered during the nigt but i never have any warning of this at all
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Message posted on 29 Mar 2024 06:18 PM
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Re: skyp protect app not showing anyone approaching at night
@Gidget wrote:
How do i change the setting in the app to let me know who is approaching during the night I know I have milk being delivered during the nigt but i never have any warning of this at all
@Gidget as far as I am aware there is nothing to change as there are no options to set a time on the video door bell it's self mine works at all hours as wife sometimes leaves early hours for work and its always informed me.
I know my phone used to stop sending me notifications during the night but once I changed the settings on my phone I started receiving them so possibly something on your phone ?
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 29 Mar 2024 07:00 PM
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Re: skyp protect app not showing anyone approaching at night
@Gidget Open the Sky protect app, go to the bottom right and cliick on settings.
Click devices in device settings
Click on the video door bell
Then with the video doorbell settings, click on video recording settings
In other settings at the bottom it shows night vision it has three settings ( auto, on, off) set it to auto and it should work.
If you have found this solution helpful please tick this as the answer.
Message posted on 31 Jul 2024 09:01 PM
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Re: skyp protect app not showing anyone approaching at night
My Night Vision is set to Auto but my doorbell is not capturing when someone is at my door at 5 am ... but works at 8am and throughout the day. Any idea what could cause this?
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