hi does anyone have a good signal from the doorbell mine is only showing 1-2 bars signal when the router is only 2 meteres away , yet the rest of the hpus eis full signal , is this a problem with the doorbell
Sorry you're having these issues. You can start the Live chat on the Protect App and they can guide you, or if you'd prefer to speak to someone, you can find the contact details on the link below at the bottom under 'Still need a hand?' . It may be a simple solution or they may send you a replacement.
Same problem for me. I spoke with the live chat and they advised a series of steps to take. Remove the chime and doorbell from the app, log out of the app, delete the app. The reinstall the app and then add the chime and door bell and now seeing full stregth signal.
Sorry you're having these issues. You can start the Live chat on the Protect App and they can guide you, or if you'd prefer to speak to someone, you can find the contact details on the link below at the bottom under 'Still need a hand?' . It may be a simple solution or they may send you a replacement.
I have the same problem. I deleted the devices and reinstalled and was delighted to see the Signal was perfect. Problem solved I thought... but no ... later on it was back to showing red ... low signal. I have missed people at my door because of the chime not working sometimes... my signal is sometimes ok but sometimes red. I'm getting fed up with it. Difficult to get any help from SKY. I think I need a replacement doorbell and chime. Any suggestions??
