@Nicky123 wrote:
I was advised by Sky that they no longer support SkyHD boxes and I should get Sky Protect insurance.
Went to make a claim and was told by Domestic and General that only Sky can repair these boxes.
Unfortunately both were essentially incorrect.
The youngest Sky+ HD boxes are now a decade old and Sky no longer even attempts to repair them or provide replacements: they also don't permit the transfer of current Viewing Cards into boxes sourced elsewhere.
Given the circumstances you might be able to claim a small amount to put towards commissioning a private repair attempt (assuming you can find someone who would try) but essentially Protect cover for Sky+ has been pretty worthless for a while.
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
