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Discussion topic: what happens to my new, unused phone after i return it

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This message was authored by sofia17 This message was authored by: sofia17

what happens to my new, unused phone after i return it

hi there, i recently purchased an iphone 16, i opened the apple box and quickly realised i changed my mind and didn't wish to keep the phone. i am planning on returning it but i am wondering what will happen to the phone afterwards? i havent turned it on, only opened the box. please help?? 

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This message was authored by caesarome This message was authored by: caesarome

Re: what happens to my new, unused phone after i return it

Posted by a Superuser, not a Sky employee. Find out more

@sofia17 

You have 30 days to change your mind so to arrange it's return you will need to call Sky.

 

If you have made any payments towards the phone these should be returned within 2-3 weeks.

 

150 is the free number to use from another phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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sofia17
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This message was authored by sofia17 This message was authored by: sofia17

Re: what happens to my new, unused phone after i return it

hi thank you, but do you know what will happen to the phone after i send it back to sky? what will they do with it??

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: what happens to my new, unused phone after i return it

Posted by a Superuser, not a Sky employee. Find out more

@sofia17  No one on here can say with certainty, but I would imagine it will be resold or used as replacement stock 


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sofia17
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This message was authored by sofia17 This message was authored by: sofia17

Re: what happens to my new, unused phone after i return it

hi thank you, so another person would likely get the phone??

This message was authored by caesarome This message was authored by: caesarome

Re: what happens to my new, unused phone after i return it

Posted by a Superuser, not a Sky employee. Find out more

Possibly, why do you want to know ?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: what happens to my new, unused phone after i return it

Posted by a Superuser, not a Sky employee. Find out more

@sofia17 


@sofia17 wrote:

 i havent turned it on, only opened the box. please help?? 


Seems a strange question to ask it you haven't used it. 


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sofia17
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This message was authored by sofia17 This message was authored by: sofia17

Re: what happens to my new, unused phone after i return it

@caesarome @Daniel0210 

i want to know because i would feel bad if it got taken apart or not sold...something like that.

 

why is it a strange question??? i'm just curious what will be done with it

This message was authored by caesarome This message was authored by: caesarome

Re: what happens to my new, unused phone after i return it

Posted by a Superuser, not a Sky employee. Find out more

@sofia17 wrote:

@caesarome @Daniel0210 

i want to know because i would feel bad if it got taken apart or not sold...something like that.


I should imagine Sky get unopened phones returned to them all the time so you don't need to fell bad about doing this.

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sofia17
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This message was authored by sofia17 This message was authored by: sofia17

Re: what happens to my new, unused phone after i return it

@caesarome 

@okay thank you so much for your help, that makes me feel better 

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