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Discussion topic: upgrade phone

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This message was authored by: sheronharley

upgrade phone

Can I upgrade my iphone 15 to 16 without additional cost when only done 1 year of 2 year contract

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This message was authored by: 63johnw

Re: upgrade phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @sheronharley  if you are on swap 12 then at 12 months you can swap your phone and provided it's in good condition then that should pay the final 12 months and you can upgrade without additional costs. The old phone will be valued on its return to sky. But if you are on swap 24 then the swap can happen at 24 months. 

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This message was authored by: PandJ2020

Re: upgrade phone

Posted by a Superuser, not a Sky employee. Find out more

@sheronharley wrote:

Can I upgrade my iphone 15 to 16 without additional cost when only done 1 year of 2 year contract


As above, a Swap12 is a 2 year contract.  If you have this then you should be able to upgrade and keep a similiar monthly payment.

 

If you actually have a Swap24 then it's a 3 year contract and upgrading now would be costly as the residual value of the device will not cover your outstanding credit.

I am just another Sky customer and my views are my own even if you don't like the answers
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