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Discussion topic: Looking to swap iPad for a new one. Select the options but then constantly get a message saying it’s

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This message was authored by Vicky+chown This message was authored by: Vicky+chown

Looking to swap iPad for a new one. Select the options but then constantly get a message saying it’s

Have tried on website and in app to swap iPad for newer one on 36mknth contract. However each time after selecting the device, storage etc and go to next step the same message comes up saying there is an issue it's with sky not me

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Looking to swap iPad for a new one. Select the options but then constantly get a message saying

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a different browser?

You may have to call (150 from a Sky phone or click on Contact Us at the bottom of the page) & have support place the order for you.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
This message was authored by stevesutton60 This message was authored by: stevesutton60

Re: Looking to swap iPad for a new one. Select the options but then constantly get a message saying

I am having the same problem and I have tried 3 different browsers on my computer, as well as trying on my ipad. I am getting very irritated.

 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Looking to swap iPad for a new one. Select the options but then constantly get a message saying

Posted by a Superuser, not a Sky employee. Find out more

Hi @stevesutton60  then as mentioned by @twilight+princess  you will need to call sky for help placing the order. 





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