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Discussion topic: tablet contract

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Avatar for elliot1231
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This message was authored by: elliot1231

Message posted on ‎03 Feb 2025 01:57 PM

tablet contract

i took out a tablet contract friday and had my tablet delivered saturday and got it all setup etc then yesterday i had a message to said you lot take money out my account on the 5th went it clearly stats went i took contract out you lot don't take the money out untill 14 days after why is it all sudden you lot gone and broken your terms and contract agreement 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎03 Feb 2025 02:45 PM

Re: tablet contract

Posted by a Superuser, not a Sky employee. Find out more
@elliot1231 wrote:

you lot... 

We're other customers here, not Sky Customer Services.

 

AIUI first payment is due 3 days after activation/delivery.

 

https://www.sky.com/help/articles/sky-mobile-bills-and-payments-understanding-my-bills

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎03 Feb 2025 04:16 PM

Re: tablet contract

Posted by a Superuser, not a Sky employee. Find out more

@elliot1231 

When Skybtakes the money depends on

gow you will be suing for it. If a direct debit then it should be around 14 days after you signed for it. If you are paying by a card then it is about 3 days later as explained in the link posted above.

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