This discussion topic has been answered Discussion topic: contract deal
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Message posted on 07 Feb 2025 03:43 PM
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My contract expires soon for broadband and tv and landline. I have been offered a new 18 months contract where the price goes up £4 a month after April 2025 - that cannot be right surely?
My second point is, I will be moving this year, what happens to my contract then, does it go with me? I tried asking the on-line assistant which was hopeless. It would be much easier if I could email SKY but that doesn't seem to be possible.
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Message posted on 07 Feb 2025 03:53 PM
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@JDB12 wrote:where the price goes up £4 a month after April 2025 - that cannot be right surely?
That would be the annual price rise which happens in April. Sky don't offer fixed price contracts, they are all subject to change with one price rise per year.
https://www.skygroup.sky/en-gb/article/An-update-on-our-tv-and-broadband-prices
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Message posted on 07 Feb 2025 03:53 PM
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Re: contract deal
@JDB12 wrote:
My contract expires soon for broadband and tv and landline. I have been offered a new 18 months contract where the price goes up £4 a month after April 2025 - that cannot be right surely?
There's a general, annual price rise from 1 April.
My second point is, I will be moving this year, what happens to my contract then, does it go with me? I tried asking the on-line assistant which was hopeless. It would be much easier if I could email SKY but that doesn't seem to be possible.
Yes, your contract should go with you, providing Sky are able to provide your current services at your new address.
Message posted on 07 Feb 2025 03:53 PM
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@JDB12 wrote:where the price goes up £4 a month after April 2025 - that cannot be right surely?
That would be the annual price rise which happens in April. Sky don't offer fixed price contracts, they are all subject to change with one price rise per year.
https://www.skygroup.sky/en-gb/article/An-update-on-our-tv-and-broadband-prices
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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Message posted on 07 Feb 2025 03:57 PM
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Re: contract deal
Hi, thanks for that perhaps I was reading it wrong. I read it as if it was going up £4 each month
Message posted on 08 Feb 2025 04:57 PM
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Re: contract deal
it will be per month across the services, not just a single one off payment for £4
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Message posted on 08 Feb 2025 05:45 PM
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Re: contract deal
That was how I read it, which makes it expensive. I will have to have a think about it. Thanks
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