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Discussion topic: contract deal

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This message was authored by JDB12 This message was authored by: JDB12

contract deal

My contract expires soon for broadband and tv and landline.  I have been offered a new 18 months contract where the price goes up £4 a month after April 2025 - that cannot be right surely? 

 

My second point is, I will be moving this year, what happens to my contract then, does it go with me?  I tried asking the on-line assistant which was hopeless.  It would be much easier if I could email SKY but that doesn't seem to be possible.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: contract deal

Posted by a Superuser, not a Sky employee. Find out more

@JDB12 wrote:

where the price goes up £4 a month after April 2025 - that cannot be right surely? 

 

 


That would be the annual price rise which happens in April. Sky don't offer fixed price contracts, they are all subject to change with one price rise per year.

 

https://www.skygroup.sky/en-gb/article/An-update-on-our-tv-and-broadband-prices

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This message was authored by Mark39 This message was authored by: Mark39

Re: contract deal

Posted by a Superuser, not a Sky employee. Find out more

@JDB12 wrote:

My contract expires soon for broadband and tv and landline.  I have been offered a new 18 months contract where the price goes up £4 a month after April 2025 - that cannot be right surely? 

There's a general, annual price rise from 1 April.

 

My second point is, I will be moving this year, what happens to my contract then, does it go with me?  I tried asking the on-line assistant which was hopeless.  It would be much easier if I could email SKY but that doesn't seem to be possible.

Yes, your contract should go with you, providing Sky are able to provide your current services at your new address.


 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: contract deal

Posted by a Superuser, not a Sky employee. Find out more

@JDB12 wrote:

where the price goes up £4 a month after April 2025 - that cannot be right surely? 

 

 


That would be the annual price rise which happens in April. Sky don't offer fixed price contracts, they are all subject to change with one price rise per year.

 

https://www.skygroup.sky/en-gb/article/An-update-on-our-tv-and-broadband-prices

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
JDB12
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This message was authored by JDB12 This message was authored by: JDB12

Re: contract deal

Hi, thanks for that perhaps I was reading it wrong.  I read it as if it was going up £4 each month

This message was authored by mirdragon This message was authored by: mirdragon

Re: contract deal

it will be per month across the services, not just a single one off payment for £4

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JDB12
Topic Author
This message was authored by JDB12 This message was authored by: JDB12

Re: contract deal

That was how I read it, which makes it expensive.  I will have to have a think about it. Thanks

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