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Discussion topic: iPhone 7 showing no service, I checked all recommendations. Thanks

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Rosemary25
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iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:48 PM

Sky recently updated my data package but now my iPhone 7 is showing no service. Internet in house is working fine.

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Rosemary25
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Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 02:43 PM

Hi, Thank you for the quick responses. I finally managed to get through to someone at Sky, after numerous checks it looks like the SIM card is faulty so they are sending a new one.

Thanks again for your time, it is much appreciated.

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caesarome
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Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:51 PM

Posted by a Superuser, not a Sky employee. Find out more

Did they update your package on the same phone number or have you got another sim on the way ?

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Rosemary25
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Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:53 PM

Hi, yes it was the same number.

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caesarome
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Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rosemary25 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Rosemary25
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This message was authored by Rosemary25 This message was authored by: Rosemary25 Answer

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 02:43 PM

Hi, Thank you for the quick responses. I finally managed to get through to someone at Sky, after numerous checks it looks like the SIM card is faulty so they are sending a new one.

Thanks again for your time, it is much appreciated.

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