Sky Mobile
4

Discussion topic: iPhone 7 showing no service, I checked all recommendations. Thanks

Reply
Answered - Go to Answer
Rosemary25
What's this?
This message was authored by Rosemary25 This message was authored by: Rosemary25

iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:48 PM

Sky recently updated my data package but now my iPhone 7 is showing no service. Internet in house is working fine.

Report post
Post 1 of 5
376 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Rosemary25
What's this?
Topic Author
This message was authored by Rosemary25 This message was authored by: Rosemary25 Answer

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 02:43 PM

Hi, Thank you for the quick responses. I finally managed to get through to someone at Sky, after numerous checks it looks like the SIM card is faulty so they are sending a new one.

Thanks again for your time, it is much appreciated.

View this Answer within the discussion

Report post
Post 5 of 5
347 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:51 PM

Posted by a Superuser, not a Sky employee. Find out more

Did they update your package on the same phone number or have you got another sim on the way ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
374 Views
Reply
0 Likes
Rosemary25
What's this?
Topic Author
This message was authored by Rosemary25 This message was authored by: Rosemary25

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:53 PM

Hi, yes it was the same number.

Report post
Post 3 of 5
371 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 01:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rosemary25 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 5
369 Views
Reply
Rosemary25
What's this?
Topic Author
This message was authored by Rosemary25 This message was authored by: Rosemary25 Answer

Re: iPhone 7 showing no service, I checked all recommendations. Thanks

‎17 Jun 2024 02:43 PM

Hi, Thank you for the quick responses. I finally managed to get through to someone at Sky, after numerous checks it looks like the SIM card is faulty so they are sending a new one.

Thanks again for your time, it is much appreciated.

Report post
Post 5 of 5
348 Views
Reply
0 Likes

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion