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Discussion topic: iPad damaged

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Avatar for Meganmarlow
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This message was authored by: Meganmarlow

Message posted on ‎09 Feb 2025 08:57 AM

iPad damaged

Hi, I've had my iPad less than a year and it appears to be bent in the centre. I've treated it with care the whole time I've had it and not sure how this has happened. I am aware of a friend who had the same situation and they managed to get a replacement. I am just looking for some help/advice on if I'm covered for a replacement or what my next steps are. TIA.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎09 Feb 2025 09:07 AM

Re: iPad damaged

Posted by a Superuser, not a Sky employee. Find out more

Process here: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 

Unless the problem is due to a faulty battery I would expect it will be difficult to replace under warranty...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎09 Feb 2025 09:16 AM

Re: iPad damaged

Posted by a Superuser, not a Sky employee. Find out more

Hi @Meganmarlow  i would take it to an Apple Store and ask them to have a look at it. 

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