09 Feb 2025 04:04 AM
Despite my best efforts, I'm finding it virtually impossible to justify and pay for my iPad Pro 10.9. Is there an option for me to return this device and cancel the agreement without having to pay the rest of the agreement off?
this is purely for financial reasons...
09 Feb 2025 06:13 AM
Posted by a Superuser, not a Sky employee. Find out more@Sparky3366
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
09 Feb 2025 07:46 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Sparky3366 if you are outside the cooling off period you will be liable for the payments, you can't just return it and stop paying.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion