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Discussion topic: data roaming

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This message was authored by: ParisFippard

data roaming

My 4g isn't working on holiday 

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This message was authored by: caesarome

Re: data roaming

Posted by a Superuser, not a Sky employee. Find out more

@ParisFippard 

Where are you ?

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This message was authored by: ParisFippard

Re: data roaming

I'm in algarve portugal and it was working yesterday and now has suddenly stopped 

This message was authored by: caesarome

Re: data roaming

Posted by a Superuser, not a Sky employee. Find out more

Although you don't have to, do you have a spend cap set because if you do it needs to be high enough to cover your stay.

 

That apart have you tried searching for other networks to see if your device will connect and then work ?

 

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This message was authored by: ParisFippard

Re: data roaming

How do i find out if i have a spend cap? And wifi is working and calls are working it's just my 4g/5g

This message was authored by: caesarome

Re: data roaming

Posted by a Superuser, not a Sky employee. Find out more

If calls are working then it will not be spend cap related so pretty much all you can try is to see if your device will connect and work to a different network.

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