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Discussion topic: cancel

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This message was authored by Kamile2002 This message was authored by: Kamile2002

cancel

hello, if anyone can help me i'd be so grateful. So i took a ipad 10th gen and iphone 15 out for a ex friend and now we're no longer friends she's saying she's not paying for it! is it possible to cancel the contract?


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@Kamile2002 

If it's your account the payments are your responsibility I'm afraid. You agreed to pay the agreed amounts monthly. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@Kamile2002 

If it's your account the payments are your responsibility I'm afraid. You agreed to pay the agreed amounts monthly. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Kamile2002
Topic Author
This message was authored by Kamile2002 This message was authored by: Kamile2002

Re: cancel

is it, so i cant cancel them at all?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@Kamile2002 

Not unless you're still in the cooling off period of 31 days, and subsequently return the devices. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Kamile2002
Topic Author
This message was authored by Kamile2002 This message was authored by: Kamile2002

Re: cancel

okay thanks for that, i'm gunna give um a call tomorrow and see what they say.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@Kamile2002 

They won't let you cancel. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by daveNOS This message was authored by: daveNOS

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@Kamile2002 wrote:

okay thanks for that, i'm gunna give um a call tomorrow and see what they say.


@Kamile2002 Unfortunately you are legally responsible for the remaining balances as the devices where taken out in your name, it doesn't matter that you gave them to a friend who was paying and is now refusing to do so.

Sky won't allow you to cancel.

This message was authored by sirreasomma This message was authored by: sirreasomma

Re: cancel

No

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: cancel

Posted by a Superuser, not a Sky employee. Find out more

@sirreasomma wrote:

No


@sirreasomma 

Who are you replying to? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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