eSIM activation

[Otunba1]

Hi there, got new iPhone pro today and tried set up an eSIM. Was going through the process when my old iPhone 15 with physical sim but entered the wrong activation code.  now neither phones have mobile service so cannot even ring sky for help, I am waiting on some very important phone calls and am freaking out here, can anyone please help ? Thank you

[63johnw]

Hi @Otunba1  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[Lisa-P1987]

Thanks for escalating this. We’ve sent an invite to chat.