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Discussion topic: eSIM activation

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Otunba1
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This message was authored by Otunba1 This message was authored by: Otunba1

eSIM activation

‎19 Nov 2024 12:46 PM

Hi there, got new iPhone pro today and tried set up an eSIM. Was going through the process when my old iPhone 15 with physical sim but entered the wrong activation code.  now neither phones have mobile service so cannot even ring sky for help, I am waiting on some very important phone calls and am freaking out here, can anyone please help ? Thank you

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: eSIM activation

‎19 Nov 2024 12:56 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Otunba1  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Lisa-P1987
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Re: eSIM activation

‎19 Nov 2024 12:59 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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