Discussion topic: another new PAC code request

This message was authored by: Collybobs · ‎30 Dec 2022

Hi,

I requested a PAC code online on the 3rd December to leave Sky. (expires 2 January)

Because of the imminent New Year's weekend and Bank Holiday my new provider says the code is expired because the earliest working date to Port is 4th January.

How can I get a new PAC code reissued, as online it says I've already got an active code?

Or do I have to wait for it to expire and the reapply?

Is there any way this can be escalated to a Sky agent so that I can get it done before the weekend ?

Thanks for your help.

This message was authored by: caesarome · ‎30 Dec 2022

I think you will need to wait until it expires before being able to get another one.

The messaging team can't help you with this m afraid so you are best of doing this next week once the holidays are out of the way.

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This message was authored by: 63johnw · ‎30 Dec 2022

Hi @Collybobs @caesarome is correct, you won't be able to get a new PAC until the first expires.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: another new PAC code request

another new PAC code request

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