This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
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Message posted on 19 Oct 2025 05:36 PM
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iPhone 17 order
I would like to know when I might receive my 17 pro which is on order
Message posted on 19 Oct 2025 05:44 PM
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Re: iPhone 17 order
We don't know @Ray2018
As we’re customers here we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
Any orders for an iPhone 17 are likely to be delayed further due to the usual supply and demand issues. This happens every year when a new iPhone is launched.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 19 Oct 2025 06:02 PM
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New i phone delivery
I ordered a I phone 17 pro mac a month ago today when am I going to receive it
Message posted on 19 Oct 2025 06:14 PM
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Re: New i phone delivery
I have moved your post into the main thread on iPhone 17 orders. See the post immediately above yours.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 19 Oct 2025 07:30 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I will phone them tomorrow. After 3 weeks I got email to say delivery by 29th October. Im fine with that as know pro max are scarce everywhere.
but suddenly the phone has disappeared from my orders and I know my credit is fine.
nobody has informed me and I'm sure if I don't contact them I'll hear nothing.
if it means a re-order and another month from now for delivery I'm cancelling and never using them for anything again.
Message posted on 19 Oct 2025 09:22 PM
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iphone 17 pro max on back order
Good evening, i am just wondering if anyone else if experiencing same issue i am. I contacted an agent about my purchase 3 weeks ago, he told me the delay was going to take 2-3 weeks and i should receive my tracking information from then on. Today i spoke to an agent and was then told the same 2-3 weeks. Sky have had my money and i have not received my device for the month that i've paid for it. Help
Message posted on 19 Oct 2025 09:25 PM
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Re: iphone 17 pro max on back order
Hi @Ethanj1 this happens every year with the new iPhone release. Your order status in your account is the most up to date information available. Keep an eye there for any updates. No one here will be able to provide any more information.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 19 Oct 2025 10:18 PM
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about my phones back order
Hello , i ordered an iphone 17 pro max 256gb blue color on 26th september and it is still showing that it is on back order and under delivery date it says "coming soon" . why is that and can you help me with it and what to expect .
Message posted on 19 Oct 2025 10:27 PM
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Re: about my phones back order
Back Order means Sky are awaiting stock for your order as this happens every year with these new iphones as Apple struggle to keep up with the demand so keeping an eye on your account is all that you can do.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Oct 2025 10:43 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I've not even had the text saying that. So bad, over 5 weeks now isn't it lol
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