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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: KristinaA

iPhone 17 order

How long did your new iPhone 17 plus take to arrive it's been nerly 4 weeks x

This message was authored by: Daniel0210

Re: iPhone 17 order

Posted by a Superuser, not a Sky employee. Find out more

@KristinaA 

I've moved your post into the large thread discussing iphone 17 orders.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Oli666

17 pro max

Waiting over a month now and still no delivery date. Tried to cancel but apparently not an option after speaking to customer service. 

Starting to look else where 

This message was authored by: Iw5

Why my new phone not delivered

Ordered new phone still no update on delivery it's been weeks now nearly month 

This message was authored by: TimmyBGood

Re: Why my new phone not delivered

Posted by a Superuser, not a Sky employee. Find out more

@Iw5 

 

An iPhone 17?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Daniel0210

Re: Why my new phone not delivered

Posted by a Superuser, not a Sky employee. Find out more

@Iw5 
As we’re customers here we have no insight into current stock levels or any delivery timescales. The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Any orders for an iPhone 17 are likely to be delayed further due to the usual supply and demand issues. This happens every year when a new iPhone is launched.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: delboy334-

Cancelling order

want to cancel an order 

This message was authored by: Daniel0210

Re: Cancelling order

Posted by a Superuser, not a Sky employee. Find out more

@delboy334- 

You'll need to call Sky to see if they'll allow that. Is it an iPhone 17 by any chance? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: delboy334-

Re: Cancelling order

Yes 

This message was authored by: Daniel0210

Re: Cancelling order

Posted by a Superuser, not a Sky employee. Find out more

@delboy334- 

I've moved your posts into the large thread discussing iphone 17 orders. Some are being told they can't cancel and must refuse the delivery when it arrives. Call Sky to discuss. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Ayanz

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I think we gona receive the delivery after iPhone 18 series launch 

disappointed by sky 

Worst customer service ever 

the person says we don't have information you need to wait couple of more time to have ur device 

 

This message was authored by: Iw5

Re: Why my new phone not delivered

Yes iPhone 17 pro

This message was authored by: TimmyBGood

Re: Why my new phone not delivered

Posted by a Superuser, not a Sky employee. Find out more

@Iw5 

 

https://helpforum.sky.com/t5/Sky-Mobile/Apple-iPhone-17-range-and-iPhone-Air-available-for-pre-order... 

 

Currently at 232 pages of similar posts.

 

It's the same with every iPhone release.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Christopher24

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Could you share how you managed to cancel it ? As they are not allowing us to cancel.

This message was authored by: miasmumma

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@GTuto  ah okay, thanks. I'm west coast of Scotland so probably still be waiting here this time next year 😭 cannot believe it's been more than 5 weeks.. definitely no hype now 😡

Pre-Ordered 17 Pro Max Silver 256GB
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