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Discussion topic: a waiting phone

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This message was authored by chloe139 This message was authored by: chloe139

a waiting phone

how long will it take to get my i phone 15 pro its been ages now. it has been over two week now  has any one else still waiting


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: a waiting phone

Posted by a Superuser, not a Sky employee. Find out more

@chloe139 
The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: a waiting phone

Posted by a Superuser, not a Sky employee. Find out more

@chloe139 
The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
chloe139
Topic Author
This message was authored by chloe139 This message was authored by: chloe139

Re: a waiting phone

thank you i know this i was just wondering how to find out how long the phone is going to be on back order

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: a waiting phone

Posted by a Superuser, not a Sky employee. Find out more

@chloe139 

On back order means there's no stock to allocate to your order. As the devices will be arriving at warehouses daily and leaving just as quick I doubt an agent will know with any certainty but you can call Sky and ask.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
chloe139
Topic Author
This message was authored by chloe139 This message was authored by: chloe139

Re: a waiting phone

thank you i will if it is much longer

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