24 Feb 2024 02:32 PM
we have two iphone se 2nd gen both on sky mobile both with same settings one shows sky the other sky wificalling why is this? Both are on iOS 17.3.1
24 Feb 2024 10:02 PM
I have no idea where the used one came from originally but it may have come from Sky. Thanks for your help.
24 Feb 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreAre they both from Sky ?
24 Feb 2024 05:40 PM
Yes they are both on Sky mobile.
24 Feb 2024 06:47 PM - last edited: 24 Feb 2024 06:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Yelvo47 wrote:Yes they are both on Sky mobile.
To clarify, were the devices purchased from Sky?
24 Feb 2024 07:14 PM
No they were purchased from different sources, one from Apple and one used. It's the one from Apple that does not show WiFi calling. They both have sky sims .
24 Feb 2024 07:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@Yelvo47 wrote:
one from Apple and one used.
Could the used one have been from Sky previously as Sky does say that devices not from them Wifi calling might not work:
https://www.sky.com/help/articles/wi-fi-calling
24 Feb 2024 10:02 PM
I have no idea where the used one came from originally but it may have come from Sky. Thanks for your help.
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