Why am I not allowed to make calls.?

[Amani2]

Sky have been utterly useless and reckon it could take up to 72 hours for them to resolve. 

[Russ641]

Spoiler

I'm having the same issue, can'y make any outbound calls 

Hi, is there an update on Sky's progress to fix this issue? 

[Amani2]

Can you give us all an update as to when this will be resolved and why your staff put phone down?

[csenior2]

unable to make or recieve calls, eventhough 4G is working, called in to advise effecting 3phones, troubshooted all 3 over the phone and havent had any mobile use since last saturday

[caesarome]

@csenior2 

This is a known issue that Sky are working on.

[grego4]

Hi a phone on my account is saying number not recognised

[caesarome]

@grego4 

This is an ongoing issue and is being investigated by Sky as you are not the only one with this issue as you should be able to see as I have moved you post to this topic that is discussing it.

[Marcus19]

Same thing happened to me this morning and still not working now and they haven't really given me a good explanation. They gave me one gigabyte for compensation and it's still not working.

[Mrs_C]

Same thing happening to me!  So annoying!!

[Sadie11]

I cannot make any calls. It's keep saying you are not allowed to dial this number please check you settings online. 
this has been happening all day with the signal only coming back properly around an hour ago. How long is it going to take to rectify the issues? 

[Mark39]

It doesn't sound like a Sky+ TV problem! Is this Sky Talk (landline) or Sky Mobile?

[lisa163]

unable to make or recieve calls and text messages. 

[Sadie11]

Sorry I thought I was on the sky mobile forum 🙈. 

[Mark39]

No worries - I'll move your post to the right forum.

[JD661]

Also having same issue on both phones on my plan. Not allowed to make calls go to your settings is the message we get when trying to make any calls.