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Discussion topic: Which SIM is mine

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This message was authored by: MrsC_77

Which SIM is mine

My husband and I have just joined sky mobile. We have received 2 SIMS in the same envelope. How do I know which SIM is mine and which is my husband's? We're both on different tarrifs
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This message was authored by: 63johnw

Re: Which SIM is mine

Posted by a Superuser, not a Sky employee. Find out more

Hi @MrsC_77  if you login to your account to activate the sims you allocate whichever one you want to either person, doesn't matter which one. 

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This message was authored by: MrsC_77

Re: Which SIM is mine

Thank you for that. Can I ask something else that you might know. I'm trying to activate it but there's no bank account or card attached to the SIM for payment and I need to put the account details in to activate the SIM. Do I need to ring customer service or is there are way to activate my SIM first?

This message was authored by: caesarome

Re: Which SIM is mine

Posted by a Superuser, not a Sky employee. Find out more

@MrsC_77 

It should be asking for the payment details you used when ordering the sims.

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This message was authored by: MrsC_77

Re: Which SIM is mine

Someone did it for me when I cancelled the TV. We've kept the Broadband so I would assume its the same DD but it's not. I will ring Customer Service but thank you for your help

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