Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

[Aw+giving+up+soon]

I received my pro max today after email stated delivery for 11th.  I called Sky and  had a promise to deliver after a very polite convo.  

[Christopher24]

Hello all,

I have ordered on the 27/9 no update what so ever. I got the IPhone 17 pro max 1tb when I first purchased it, it said delivery within 1-2 weeks. I feel abandoned by Sky as a customer as we get no updates what so ever, not even an email update just to say they are struggling with stock or apologising for the delay. Did not expect this to happen and neither this treatment once I felt for the big shiny advertisement.

Disappointed. 👎👎👎👎👎👎👎👎

[ubzino]

When did you order it? 

[Mohammad20]

When did u order 

[Sav981]

When did you order your phone?

[Sav981]

I got an update today after ordering 26/09/25 saying it will still be another 2-3 weeks before I get my phone

[Bigbttygal]

I ordered my phone 29th September and nothing has changed other than my rain being confirmed. I can't even get through to a human to talk so I can get an update. It's been like this since I ordered the phone. 

where the heck is my phone???!!!

 

[Sophielu94]

I have had no update whatsoever , only order confirmation ordered on preorder day 1:03 orange pm 256. I've phoned and everytime I get a new pack of lies I have asked to cancel but they won't let me but also can't tell me when it will be shipped she said we can't cancel as it's in fulfilment house. Ok when will it be shipped? I don't know sorry we don't have any stock at the moment. !!!! Make it make sense 😫

[Daniel0210]

@Bigbttygal 
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.