0

Discussion topic: What does this mean?

Reply
This message was authored by: Emcintyre

What does this mean?

IMG_9832.png

Reply

All Replies

Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Order confirmation

I placed an order but received no emails or nothing. In my account nothing is showing up?

This message was authored by: caesarome

Re: Order confirmation

Posted by a Superuser, not a Sky employee. Find out more

Did you order a iphone 16 by any chance ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Re: What does this mean?

Yes 

Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Re: What does this mean?

Can you help with this? 

Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Re: What does this mean?

Should I re order? 

This message was authored by: caesarome

Re: What does this mean?

Posted by a Superuser, not a Sky employee. Find out more

@Emcintyre wrote:

Should I re order? 


@Emcintyre 

No so what happens when you look here:


https://www.sky.com/ordertracking

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Re: What does this mean?

Just says "contact us to get an update on your order" 

This message was authored by: caesarome

Re: What does this mean?

Posted by a Superuser, not a Sky employee. Find out more

If you placed the order yesterday then I would leave it for a further 24 hours then see if your account has updated. The reason being credit checks that are undertaken don't usually take place at the weekend so they might be being undertaken at present hence the delay.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Emcintyre
Level 1 icon
Topic Author
This message was authored by: Emcintyre

Re: What does this mean?

I phoned, they said there had been an error so I wouldn't recieve the order or anything 🤷

Reply