@BRAIN4 Sky won't be able to change the number on your SIM, you'll need to order a new SIM and if your old one is outside the minimum term of 12 months you'll need to cancel that on by calling Sky on 150.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
