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Discussion topic: Very Bad Mobile Data Connection

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This message was authored by: lorenz1

Very Bad Mobile Data Connection

Signal on my area has been bas to worst since I switched to sky mobile especially during the day.

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This message was authored by: caesarome

Re: Very Bad Mobile Data Connection

Posted by a Superuser, not a Sky employee. Find out more

@lorenz1 

Does anything show up for you on the services issue page here:

 

https://www.sky.com/help/servicestatus/your-services

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This message was authored by: Daniel0210

Re: Very Bad Mobile Data Connection

Posted by a Superuser, not a Sky employee. Find out more

@lorenz1 

Firstly check for any relevant information on this link....

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't actually own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a repair by a third party.


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This message was authored by: lorenz1

Re: Very Bad Mobile Data Connection

They say their carrying on some upgrade which will be "back to normal" by 2nd of September but obviously it's not. Checked signal on my area and sky says  it has "good coverage and super-fast internet" but that has not been the case since I joined them and I've been with them for 2 years now.

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