Discussion topic: Upgrade

This message was authored by: Ray+cov · ‎19 Feb 2024

IHi all

I've been using my sky on my mobile.

When I click on upgrade it is saying we cannot process your upgrade at the moment, please try again later.

I am in a position to upgrade if I wish, but I've been getting this message for the last few days. Is there a problem at sky's end ?

Thankyou

M carlyon

This message was authored by: 63johnw · ‎19 Feb 2024

Hi @Ray+cov if it's doing this with other browsers and after clearing your cache then you will need to call sky on 150 so they can place the order and look at why you can't do it online.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

View this Answer within the discussion

This message was authored by: 63johnw · ‎19 Feb 2024

Hi @Ray+cov if it's doing this with other browsers and after clearing your cache then you will need to call sky on 150 so they can place the order and look at why you can't do it online.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Ray+cov · ‎19 Feb 2024

@63johnw thankyou john

M carlyon

Discussion topic: Upgrade

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