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Discussion topic: Does Sky mobile support esim if I already have an active esim from another operator?

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This message was authored by gwvc This message was authored by: gwvc

Does Sky mobile support esim if I already have an active esim from another operator?

I have been using a sky mobile physical SIM alongside an Esim from a different operator for a few months

 

Yesterday decided to try to convert the sky mobile SIM to an Esim as well

 

I left the other eSim activated and went through the process of  downloading a new Esim but after receiving the complete your Esim installation email and putting in the code I got the following error 

1000002426.png

 No esim was installed on my Google pixel 7 pro

Spoke to Sky support and they will send me a new physical SIM as my original SIM was deactivated. 

Anyone have experience of this?

 

When I receive the replacement SIM I will try again this time deactivating the other eSim first

 

According to Google pixel 7 pro should support dual eSIMs

 

 

 


Best Answers
This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Does Sky mobile support esim if I already have an active esim from another operator?

Posted by a Superuser, not a Sky employee. Find out more

@gwvc wrote:

According to Google pixel 7 pro should support dual eSIMs

 


Yes, but from Sky's compatibility list:

 

Sky Mobile eSIMs are currently not compatible with Google devices. We're looking to add them in the future, so watch this space

I am just another Sky customer and my views are my own

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Does Sky mobile support esim if I already have an active esim from another operator?

Posted by a Superuser, not a Sky employee. Find out more

@gwvc wrote:

According to Google pixel 7 pro should support dual eSIMs

 


Yes, but from Sky's compatibility list:

 

Sky Mobile eSIMs are currently not compatible with Google devices. We're looking to add them in the future, so watch this space

I am just another Sky customer and my views are my own
gwvc
Topic Author
This message was authored by gwvc This message was authored by: gwvc

Re: Does Sky mobile support esim if I already have an active esim from another operator?

Thanks @@PandJ2020 

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