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Discussion topic: Update caused phone to lock

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This message was authored by AndreaAnnabel This message was authored by: AndreaAnnabel

Update caused phone to lock

Some kind of update last night. Phone says swipe to unlock but wont. My alarm keeps going off as can't turn it off. Nothing works on the screen. If I press either the volume button or the on off one of just snooze the alarm. 

Turner
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This message was authored by daveNOS This message was authored by: daveNOS

Re: Update caused phone to lock

Posted by a Superuser, not a Sky employee. Find out more

@AndreaAnnabel What phone do you have? Am have you tried doing a forced reset? 

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